You'll work through building a production-ready customer service agent using Strands Agents (an open-source, model-agnostic SDK that defaults to Amazon Bedrock), progressing from a simple three-tool setup to a fully deployed system while learning alongside hosts and fellow participants who'll share their own agent implementations. It's a hands-on workshop where you'll get practical experience with real-world production workflows and collaborative problem-solving.
join us for a Group Learning Workshop! Learn how to build a production-ready customer service agent step by step using Strands Agents — the open-source agent harness SDK. Strands is model-agnostic (“any model, any cloud”) and runs on Amazon Bedrock by default. We’ll start with a simple three-tool agent and progressively add capabilities, ultimately deploying it to Amazon Bedrock AgentCore. ### What to expect * 🛠️ Build an agent step by step * 🔧 Add tools and capabilities through each module * ☁️ Deploy to Amazon Bedrock AgentCore * 💻 See how Strands works in a real-world production workflow * 🤝 Interactive participation — hosts and attendees will showcase their own Strands agents, share ideas, and learn from each other This is more than a presentation—it’s a hands-on group workshop where we build, experiment, and learn together. Come join us and build your first production-ready agent with the community!
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